Active Incident

Updated a few seconds ago

ShopifyDegraded Performance

Incident Status

Degraded Performance

Components

Nanit.com --- Nanit.com Store Checkout

Locations

Nanit Website


February 20, 2026 1:13PM EST
IDENTIFIED

We are currently aware of an issue impacting checkout functionality due to an ongoing incident with our third-party provider, Shopify. Customers may experience difficulty completing purchases at this time. Our team is actively monitoring the situation and working closely with Shopify to resolve the issue as quickly as possible. We will provide updates as more information becomes available.
Wondering if Nanit is down? Check below for current status of the Nanit network. Need help? Visit support.nanit.com or give us a call at 1-866-MYNANIT

Nanit App --- User Login




Operational

Nanit App --- Local Livestream




Operational

Nanit App --- Remote Livestream




Operational

Nanit App --- Insights Data Collection




Operational

Nanit App --- Welcome Message




Operational

Nanit App --- Push Notifications




Operational

Nanit App --- User Registration




Operational

Nanit App --- Setup & Onboarding




Operational

Nanit.com --- Nanit.com Store Checkout




Degraded Performance

Nanit.com --- my.nanit.com Subscription Management




Operational

3rd Parties --- Google Home - Streaming




Operational

3rd Parties --- Google Home - Controls




Operational

3rd Parties --- Alexa - Streaming




Operational

3rd Parties --- Alexa - Controls




Operational

External Services

AWS EC2

AWS S3

Shopify

Stripe

History

No incidents in the last 7 days