All Systems Operational

Updated a few seconds ago

Check below for current status of the Nanit network. Need help? Visit support.nanit.com or give us a call at 1-866-MYNANIT

Nanit App --- Local Livestream




Operational

Nanit App --- Remote Livestream




Operational

Nanit App --- Insights Data Collection




Operational

Nanit App --- Setup & Onboarding




Operational

Nanit.com --- Nanit.com Store Checkout




Operational

Nanit.com --- my.nanit.com Subscription Management




Operational

External Services

AWS EC2

AWS S3

Shopify

Stripe

History (Last 7 days)

Issue affecting Remote Streaming and Insights Data CollectionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Nanit App --- Remote Livestream, Nanit App --- Insights Data Collection


Locations

Nanit App



May 25, 2020 12:32PM EDT
[Investigating] We are investigating an issue that is preventing some users from streaming remotely and collecting Insights data. We are investigating the problem and will update as we learn more.

May 25, 2020 12:55PM EDT
[Resolved] We have resolved the issue and all users should be able to access their cameras remotely. Insights data collection has resumed.
Missing Insights data for some usersDegraded Performance

Incident Status

Degraded Performance


Components

Nanit App --- Insights Data Collection


Locations

Nanit App



May 18, 2020 1:05PM EDT
[Investigating] We are investigating an issue that is causing some Nanit users to have missing Insights data. We are working to correct the problem as soon as possible.

May 24, 2020 9:33AM EDT
[Resolved] Our engineers have resolved this issue and Nanit Insights data should be collecting properly for all customers.